Cookie Policy - Surgo Pty LTD

Introduction

Surgo (Pty) Ltd respects your privacy and is committed to protecting your personal data. This Cookie Policy explains how we use cookies and similar technologies on our website in compliance with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and ISO 27001 standards.

What are Cookies?

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies: These are necessary for the operation of our website. They enable you to navigate the site and use its features.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the website’s performance.

Functional Cookies: These cookies allow the website to remember choices you make (e.g., your username, language, or region) and provide enhanced, personalized features.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

How We Use Cookies

We use cookies to:

Improve the functionality and performance of our website.

Recognize you when you return to our website.

Store your preferences and settings.

Provide you with tailored content and advertisements.

Managing Cookies

You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies. The following links provide information on how to adjust the cookie settings for some popular browsers:

Mozilla Firefox

Microsoft Edge

Safari

Google Chrome

Please note that disabling cookies may affect the functionality and features of our website.

Third-Party Cookies

We may use third-party service providers that set cookies on our website to deliver the services they provide. These third parties include, but are not limited to, analytics providers and advertising networks. We do not control these third-party cookies, and their use is governed by the privacy policies of the respective third parties.

Your Rights

Under POPIA and GDPR, you have the right to:

Request access to your personal data.

Request correction or deletion of your personal data.

Object to the processing of your personal data.

Request restriction of processing of your personal data.

Request the transfer of your personal data.

Withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at riskandcompliance@surgo.co.za

Security of Your Personal Data

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments, in accordance with ISO 27001 standards.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.