Customer Service Specialist & Business Process Outsourcing Service Provider
Our combined expertise and in-service skills in the BPO sector, Recruitment Services and HR Consulting give us an edge over our competitors across Africa and Internationally.
Business Process Outsourcing
We specialize in Functional Outsourcing. Outsource your business processes to Surgo. Our service offerings include
- Data recording
- Social media marketing
- Customer support, and more.
HR Outsourcing and Consulting
HR Outsourcing – Wouldn’t it be great to be supported by an entire company of experts?
- HR Consulting Services
- HR Audits
- Industrial Relations
- Policies and Procedures
- Onboarding and Offboarding
All the experience and expertise of a fulltime employee, but the flexibility of a Temp!
- HR Officers
- HR Managers
- Recruitment Manager
- Recruitment Consultants
- Recruitment Administrators
Recruitment Process Outsourcing
Outsource the entire Recruitment Function to us and never worry about not meeting recruitment targets ever again!
We offer a fully rounded approach to our Recruitment process. Allow our group of experts to manage the Recruitment and Selection process for you.
- Screening and Selection
- Interview Management
- Confidential References
- ITC, Crim, Qualification Checks
- Offer negotiation
- After service Care
Salary Benchmarking, Job Evaluation and Grading Methodology
With over 15 years combined experience in the Business Process Outsourcing Industry and as HR Advisors, our team at Surgo is fully equipped to provide you with market relevant and industry specific information.
To obtain the most accurate information, we use the method of:
- Scouring our database of current and passed job seekers
- Consulting with 3rd party vendors specialising in benchmarking
- Analysing job boards and current market trends
- As well as what our current clients are remunerating their staff