What is an Employer of Record?
An Employer of Record (EOR) is a trusted partner that legally employs workers on behalf of your business. Your employees work exclusively for you and remain fully integrated into your operations, while Surgo assumes the legal responsibilities of employment.
Our Employer of Record solution enables local and international businesses to hire employees in South Africa quickly and compliantly without the time, cost, and complexity of establishing a local entity. We manage employment contracts, onboarding, payroll, PAYE, UIF and SDL administration, employee benefits, HR administration, labour relations, and compliance with South African labour legislation, allowing you to focus on growing your business and managing your team.
Is our Employer of Record Solution right for you?
Our EOR service is ideal for:
- International companies hiring employees in South Africa
Businesses testing the South African market - Organisations expanding without opening a local entity
- Companies requiring compliant payroll and HR administration
Businesses employing remote teams in South Africa - Organisations needing temporary or project-based employees
How it Works
- Tell us about the employee(s) you want to hire.
- We prepare compliant employment contracts.
- Your employee is onboarded by Surgo.
- The employee works exclusively for your business.
- We manage payroll, tax, compliance and HR administration.
Ready when you are.
What we manage:
- Employment contracts and onboarding
- Recruitment of new employees
- Monthly payroll processing
- PAYE, UIF and SDL administration
- Leave management
- Employee benefits administration
- HR administration and employee records
- Labour relations and disciplinary processes
- Performance management support
- Compliance with the BCEA, LRA, UIF, PAYE, SDL and other South African employment legislation
- Offboarding and termination management
What you manage:
- Daily management
- Performance expectations
- Work allocation
- Training
- Business operations
Industries We Serve
- BPO & Contact Centres
- Technology
- Finance
- Professional Services
- Healthcare
- Retail
- Manufacturing
Why businesses trust Surgo:
✓ 11+ years of workforce solutions
✓ Level 2 B-BBEE Contributor
✓ ISO 27001 Certified
✓ POPIA Compliant
✓ National Employer of Record capability
✓ Payroll, HR and Labour Relations specialists
| Without Surgo EOR | With Surgo EOR |
| Register a local company | Start hiring immediately |
| Build HR infrastructure | HR included |
| Payroll setup | Payroll managed |
| Labour law compliance | Fully managed |
| Tax registrations | Included |
| Ongoing administration | Handled by Surgo |
Build your Workforce with Confidence
Every workforce is unique. Let’s discuss your hiring goals and create an Employer of Record solution tailored to your business.
Get a custom Employer of Record quote, complete the form below and one of our Employer of Record specialists will contact you within one business day.
Frequently Asked Questions
How quickly can you scale my team?
Need five agents today and twenty next month? We flex fast—no fuss, just smart scaling when you need it.
How do you ensure data security?
We’re certified ISO and GDPR compliant, follow strict protocols, and keep your data locked down tight.
Can I keep control over the process?
Absolutely. You get real-time reporting, clear SLAs, and constant communication to stay in charge.
What languages do you support?
Multiple. Our multilingual infrastructure means you can serve customers in their language — no sweat.
What if I have a problem with quality?
We don’t guess on quality — dedicated QA teams and ongoing audits keep standards high and consistent.
How do pricing and contracts work?
We offer transparent, per-seat pricing tailored to your needs, with clear SLAs and no hidden fees.
