Surgo has evolved from a specialised BPO vendor in Recruitment, HR, and Training to a national leader in Business Process Outsourcing and Tech Support. With nearly a decade of growth, we proudly offer diverse language proficiency in the BPO sector.
Trading since 2015
Industries Served:
E-hailing
Food Delivery
Healthcare
Technology
Virtual Receptionists
E-commerce
and more.
Highlights of Our Journey:
Expansion: We entered the Namibian market with ‘Surgo Namibia’, broadening our language service offerings.
Proudly South African: As a female-owned company, we boast over 96% workforce diversity.
Commitment to Diversity & Inclusion: We prioritise initiatives for Youth, People with Disabilities, LGBTQ++, and other disadvantaged groups. In 2021, we were honoured with the International BPO Talkpush Diversity and Inclusion Award.
Community Collaborations: Partnering with Loomee Group and NGO Souper Troupers, we support job readiness and rehabilitation for vulnerable communities.
Media Presence: Featured on various radio stations and television programmes, we advocate for Diversity, Inclusion, and the GBS sector.
Recognition: We were honoured with the BPESA Top Emerging Operator Award in 2022.
Work-from-Home/Hybrid Transition: We transitioned to a Hybrid model, prioritising employee wellbeing and safety.
Markets Served
Services
Phone Support
Live Chat
Email Support
Social Media Management
Mobile App Support
MULTILINGUAL CUSTOMER SERVICE PROVIDED IN THE FOLLOWING LANGUAGES: