021 012 5566

info@surgo.co.za

Every Step Matters.
This Is Ours.

Vision

No Limits.

We don’t believe in boundaries — we break them.

Our vision, No Limits, means refusing to settle, refusing to play small, and always pushing forward. We challenge outdated ways of thinking, remove the obstacles that hold people back, and unlock possibilities others don’t see.

Mission

Create, Grow, Change

Our mission is simple but powerful: Create, Grow, Change.

We create opportunities — for businesses to thrive, for people to find meaningful work, and for communities to build a better future. We grow by continuously learning, improving, and helping others do the same. And we embrace change as a catalyst for innovation, progress, and long-term success.

Vision

No Limits.

We don’t believe in boundaries — we break them.

Our vision, No Limits, means refusing to settle, refusing to play small, and always pushing forward. We challenge outdated ways of thinking, remove the obstacles that hold people back, and unlock possibilities others don’t see.

Mission

Create, Grow, Change

Our mission is simple but powerful: Create, Grow, Change.

We create opportunities — for businesses to thrive, for people to find meaningful work, and for communities to build a better future. We grow by continuously learning, improving, and helping others do the same. And we embrace change as a catalyst for innovation, progress, and long-term success.

2013
Surgo was Born
Surgo was Born

3am on a Saturday morning (Googling latin words that mean something to find a name)

2013
Registered
Registered

It's official, we are now in business!

2015
Firsts
Firsts

First employee, first client and move into our first office space based in Woodstock.

2016
Bigger
Bigger

Move to a bigger office space - enter the BPESA Industry Awards (did not win)

2017
Traction
Traction

Gain traction in the industry as preferred recruitment agency in the BPO industry.

2018
Growth
Growth

Grow to 8 employees!

2019
Hybrid
Transition

Transitioned to a Hybrid model, before it was cool.

2020
Pandemic
Pandemic

Pandemic, but also grow from 8 employees to 86 employees.

2020
International
International

International service delivery!

2021
Classify
Classify

Classify as a BPO 

2021
International Award
International Award

Won International BPO Talkpush Diversity and Inclusion Award 

2022
More Growth
More Growth

Grow to 450 employees 

2022
BPESA Award
BPESA Award

Won BPESA Top Emerging Operator Award - yeah man!

2022
Crossing Borders
Crossing Borders

Entered Namibian Market

2025
Your Provider
Your Provider

Signing you, yes you, on as our client!

2013
Surgo was Born
Surgo was Born

3am on a Saturday morning (Googling latin words that mean something to find a name)

2013
Registered
Registered

It's official, we are now in business!

2015
Firsts
Firsts

First employee, first client and move into our first office space based in Woodstock.

2016
Bigger
Bigger

Move to a bigger office space - enter the BPESA Industry Awards (did not win)

2017
Traction
Traction

Gain traction in the industry as preferred recruitment agency in the BPO industry.

2018
Growth
Growth

Grow to 8 employees!

2019
Hybrid
Transition

Transitioned to a Hybrid model, before it was cool.

2020
Pandemic
Pandemic

Pandemic, but also grow from 8 employees to 86 employees.

2020
International
International

International service delivery!

2021
Classify
Classify

Classify as a BPO 

2021
International Award
International Award

Won International BPO Talkpush Diversity and Inclusion Award 

2022
More Growth
More Growth

Grow to 450 employees 

2022
BPESA Award
BPESA Award

Won BPESA Top Emerging Operator Award - yeah man!

2022
Crossing Borders
Crossing Borders

Entered Namibian Market

2025
Your Provider
Your Provider

Signing you, yes you, on as our client!

Why We Do What We Do

We don’t just deliver services — we ignite possibility.

Our purpose is rooted in one core belief: when people are empowered, extraordinary things happen. We exist to connect talent, transform businesses, and challenge what’s possible — because we know that real impact starts with people.

Inspired by the spirit of Ubuntu, we lead with heart and operate with purpose. Since 2013, we’ve broken away from outdated models — embracing innovation, ethics, and a fiercely human approach that puts people at the center of everything.

Whether we’re placing top talent, scaling customer support, or building skills for the future, we do it to create lasting change — in companies, careers, and communities.

This is why we do what we do. Because thriving people build thriving businesses. And thriving businesses move the world forward.

Want to build something bigger with us?

Values

Our values are the heartbeat of everything we do.

We believe in Ubuntu — a deep commitment to people, community, and shared humanity. It reminds us that we succeed together, not alone. With Kaizen at our core, we strive for continuous improvement in how we work, lead, and serve. We believe work should be purposeful and joyful — which is why Fun is part of our culture, helping us bring energy and authenticity to every interaction.

We’re a team that shows up, no matter what. Delivering against all odds is not just a mindset — it’s our promise. And when we do, we make time to Celebrate Success, honoring the milestones, big and small, that move us and our clients forward.

These values shape the way we work with people, build partnerships, and make a difference.

Let’s Change the Game, Together

Values

Let’s Change the Game, Together

Our values are the heartbeat of everything we do.

We believe in Ubuntu — a deep commitment to people, community, and shared humanity. It reminds us that we succeed together, not alone. With Kaizen at our core, we strive for continuous improvement in how we work, lead, and serve. We believe work should be purposeful and joyful — which is why Fun is part of our culture, helping us bring energy and authenticity to every interaction.

We’re a team that shows up, no matter what. Delivering against all odds is not just a mindset — it’s our promise. And when we do, we make time to Celebrate Success, honoring the milestones, big and small, that move us and our clients forward.

These values shape the way we work with people, build partnerships, and make a difference.

Ethics

We believe that strong ethics are the foundation of good business.

We are honest, accountable, and act with integrity in everything we do. We treat everyone with respect and are committed to equality — something we proudly reflect in our 96% diverse workforce.

We’re open and transparent in the way we communicate, and we take responsibility for our actions, always aiming to do what’s right.

Our commitment to ethical practices goes beyond our own team. Through our partnerships with Loomee Group and Souper Troupers, we help support job readiness and rehabilitation programs for vulnerable communities — because we believe in creating real opportunities for everyone.

These ethics guide how we work, how we treat people, and the impact we strive to make every day.

Ethics Aren’t Optional. Partner with the Best.