Surgo has evolved from a specialised BPO vendor in Recruitment, HR, and Training to a national leader in Business Process Outsourcing and Tech Support. With nearly a decade of growth, we proudly offer diverse language proficiency in the BPO sector.

Trading since 2015

Industries Served:

E-hailing

Food Delivery

Healthcare

Technology

Virtual Receptionists

E-commerce

and more.

Highlights of Our Journey:
  • Expansion: We entered the Namibian market with ‘Surgo Namibia’, broadening our language service offerings.
  • Proudly South African: As a female-owned company, we boast over 96% workforce diversity.
  • Commitment to Diversity & Inclusion: We prioritise initiatives for Youth, People with Disabilities, LGBTQ++, and other disadvantaged groups. In 2021, we were honoured with the International BPO Talkpush Diversity and Inclusion Award.
  • Community Collaborations: Partnering with Loomee Group and NGO Souper Troupers, we support job readiness and rehabilitation for vulnerable communities.
  • Media Presence: Featured on various radio stations and television programmes, we advocate for Diversity, Inclusion, and the GBS sector.
  • Recognition: We were honoured with the BPESA Top Emerging Operator Award in 2022.
  • Work-from-Home/Hybrid Transition: We transitioned to a Hybrid model, prioritising employee wellbeing and safety.

Markets Served

Services

Phone Support

Live Chat

Email Support

Social Media Management

Mobile App Support

MULTILINGUAL CUSTOMER SERVICE PROVIDED IN THE FOLLOWING LANGUAGES:

European Languages:

African Languages: