Our Values and Ethics
Every decision and practice at Surgo is guided by our values and ethics. These philosophies are the backbone of our organisation and the key aspect of being a Surgonian!
- Deliver against all odds
- Celebrate success
Surgo was established by a group of individuals lead by Rudé Alley – a dynamic female entrepreneur in her early 30’s. With a group collective of changing the working world forever and, to be seen as the “next generation” – We can proudly say: “we have achieved our objectives.”
Our team strives in establishing a working environment that delivers against all odds, yet still has the personal Ubuntu spirit within the management style.
As a globally recognised Business Process Outsourcing (BPO) company, with staff working remotely in different regions of South Africa, Surgo offers a variety of high-level expertise to exist within the organisation – allowing us to deliver a service of a high standard to ensure utmost quality and efficiency in service delivery to all our National and International clients.
Being Human Resource enthusiasts, our Surgo management team embraces the human factor of ‘putting employees first’ by practice of empathising and accommodating all employees equally, while sharing the responsibility to meet client expectations and to deliver against the odds.
The foundation of our services is built on Best Practice and Standards to deliver quality service and efficiency by enabling Contact Centre Operations as well as the delivery of Human Resources Consulting, Recruitment Services and Skills training. Our focus on exceptional and personalised service delivery, strong company values, culture, and our “People First” approach, not only empowers our clients to succeed, but also invests in our employees to grow and reach their full potential.
We are passionate about what we do and work collaboratively with our clients to drive success by way of a cohesive vision and strategy.